How do I
book an International Dive Trip set up by the club?
Once
a trip is set up and details are confirmed, an announcement will be
published through the newsletter, along with a link to secure a spot
with a refundable deposit. Spots are secured on a first come basis,
and once the trip is full, one can be placed on the wait list. This
deposit will hold a spot until final payment date. Once final
payment has taken place, the full amount becomes non-refundable. All
participants are subject to Safety Officer review and approval.
If I don’t
have a roommate when I make a deposit, will Active Divers find me
one?
The
club will attempt to find you a roommate as other single divers book
and will advertise on social media if you request us to do so.
However, there is no guarantee that the club will be successful. In
such cases when a roommate cannot be secured, you can either cancel
the trip prior to the final payment date and receive a deposit
refund, or pay the single supplement.
If I do
not have a roommate at the time final payment is due, what are my
options?
If you don’t have a roommate by the time final payment is due you
may cancel and get a full refund of the advertised trip cost you
have paid or you can pay the single supplement and have a room by
yourself.
If my club
provided roommate cancels after the final payment date, will I have
to pay the single supplement to go on the trip?
If your roommate has made the final payment
also, you will not have to pay the single supplement. If they have
not and you want to go on the trip then you will have to pay the
single supplement
If my
roommate cancels after the final payment date, will I have to pay
the single supplement to go on the trip?
If your roommate has made the final payment also, you will not
have to pay the single supplement. If they have not and you want to
go on the trip, then you will have to pay the single supplement
If I have
to cancel due to an emergency after the final payment date, will I
get a full refund of the trip cost for payments I made and/or the
club made to third-party trip operators including but not limited
to, dive operators, cruise lines, tour packagers, and airlines?
Because the club has to commit to a number of bookings to get
group pricing no trip refunds can be made after the published final
payment date. Active Divers does not dictate third-party trip
cancellation policies and strongly recommends purchasing trip
insurance at the time you make a deposit. No trip insurance is
provided by the club, but there are many providers available such as
those found at InsureMyTrip.com
If I have to
cancel due to an emergency , will I get a full refund of the airfare
I paid?
Unless otherwise indicated in the trip details, Active Divers does
not provide airfare. When you purchase airfare, you have the option
to buy fully refundable tickets, or you can buy trip insurance. The
club is not responsible for any airfare costs or penalties you may
incur.
Are all of the
features of the advertised trip such as number of dives, free
Nitrox, etc. guaranteed?
In order for the club to get group prices and promotions we have
to commit to minimum group sizes. While we have been successful
filling trips in the past, circumstances could arise where we are
not able to do so. If that were to happen, you would be notified
prior to the final payment date and you would be able to cancel for
a full refund.
Do I need to
bring my certification cards?
Some dive operators will have you scan and send copies of your
cards in advance but all of them will require seeing them before
your first dive.
What kind of
dive boats can I expect on an international trip?
We always try to find operators with large and comfortable dive
boats, but depending on the location the boats can be smaller. Some
places have skiffs that can only accomadate 10-12 divers, and we
have been on dives where the operator provides several boats that
can only handle 1-2 divers. When diving on a smaller boat, you need
to be able to do a back-roll dive entry.
If I cancel
individual dives booked by myself or the club on my behalf, will I
get a refund if I cancel them?
All individual dives booked by the club for a trip participant are
subject to the policies of the dive operator being used. The club
does not set the dive operator's policy. The club does not offer
dive insurance for international dives, but there are many providers
available such as those found at InsureMyTrip.com
